Privacy Policy
1. Introduction
DLNelsonLaw.com is owned and operated by the Law Office of Daniel L. Nelson. We respect your privacy and are committed to protecting personal information collected through this website.
This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
2. Information We Collect
We may collect the following categories of information:
a. Information You Voluntarily Provide
- Name
- Email address
- Phone number
- Information submitted through contact forms or email communications
b. Automatically Collected Information
- IP address
- Browser type
- Device information
- Pages visited and time spent on the site
This information is collected through standard website technologies such as cookies and server logs.
Contact Form and Appointment Booking Data
We also collect: free-text message content submitted through contact or inquiry forms, and appointment scheduling details such as preferred date and time when you book a consultation through our app.
2. AI-Powered Tools and Conversational Data
When you interact with our services through AI-powered tools (such as our ChatGPT application), we may receive and process the text you submit, including questions about our personal injury, auto accident, dog bite, and premises liability legal services. AI-generated responses are for general informational purposes only and do not constitute legal advice or create an attorney-client relationship. Your inputs may also be processed by third-party AI platforms, including OpenAI, in accordance with their own privacy policies. We do not permanently store conversational data unless necessary for security or legal compliance.
Data Recipients / Third-Party AI Platform
Our services may also operate through third-party AI platforms, including OpenAI, which processes user inputs submitted through our ChatGPT application under its own terms and privacy policies.
3. How We Use Information
We use collected information to:
- Respond to inquiries
- Communicate with prospective clients
- Improve website functionality
- Maintain site security
- Comply with legal obligations
We do not sell or rent personal information.
4. Attorney-Client Relationship
Submitting information through this website does not create an attorney-client relationship.
Confidential or time-sensitive information should not be sent through this site unless a formal attorney-client relationship has been established in writing.
5. Sharing of Information
We may share information only:
- With service providers who assist in website operations
- To comply with legal requirements or court orders
- To protect the rights, safety, or property of the firm or others
All service providers are required to maintain confidentiality.
6. Data Security
We take reasonable administrative and technical measures to protect information.
However, no internet transmission is completely secure.
6.1 Data Retention
We retain personal information only as long as necessary. Typical periods include: client inquiry data for up to 3 years after last contact, appointment booking data for up to 12 months, analytics and cookie data as defined by our analytics provider settings, and conversational data from AI interactions for up to 30 days unless required longer for security or legal reasons.
7. Your California Privacy Rights
California residents may request information regarding the categories of personal data collected and how it is used. Requests may be submitted using the contact information below.
You also have the right to: request access to your personal data, request correction or deletion of your data, request a copy of your data in a portable format, and opt out of marketing communications. To exercise any of these rights, contact us at pre-lit@dlnelsonlaw.com. We will respond within 30 days.
8. Changes to This Policy
This policy may be updated periodically. Updates will be posted on this page.
9. Contact
Law Office of Daniel L. Nelson
13144 Prairie Ave
Hawthorne, CA 90250
(310) 641-8300